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Why didn't I receive a confirmation/activation email?
Why didn't I receive a confirmation/activation email?
Jonathan Blackburn avatar
Written by Jonathan Blackburn
Updated over a year ago

"15 minutes passed and I still can't find the email"

  • Please check your spam folder.

  • Please be aware that some email managers entirely block our emails as they often contain financial and crypto information. It's especially the case if you use Outlook.

  • If you are using Gmail please check your other tabs:

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If you found an email in one of the tabs you can refer to this guide to make sure they come to your primary inbox the next time: Gmail tab sorting issues fixed

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