For help with a Moralis API or Dashboard issue, start with the current documentation, then contact Moralis support through the Help Center or Dashboard if you need assistance.
Include the product, endpoint, chain, approximate UTC time, relevant HTTP status or error, and a small code example. For unexpected blockchain data, include the address or transaction hash. Share text and sanitized logs so the issue can be reproduced.
Community channels can help with general questions, but they are public and are not a private support ticket. Never post API keys, passwords, recovery codes, payment details, or private customer data in a public channel.